- Sky Go On Fire Tablet Reviews
- Sky Go On Amazon Fire Tablet
- Does Sky Go Work On Fire Tablet
- Sky Go Not Working On Fire Tablet
- How To Get Sky Go On Amazon Fire Tablet
- Sky Go On Fire Tablets
Having issues with your Sky Go television app? You’re not the only one! Many Sky Go users are reporting the problem that their app is not working properly. Some users see an error tells them what happened, but for many their program just stop working.
This is very frustrating! You can’t watch your programs because of these issues. But don’t worry. It can be fixed…
Everything described in this section has been tested on an Amazon Fire HD 8 (2017) tablet running Fire OS 5.4 and was originally published on July,14, 2017. The steps should be similar on other. Sky TV customers can now watch any of the festive TV schedule from Sky with their Amazon Fire tablets on Sky Go this December. Luke Bradley-Jones, Sky’s Director of TV Products, commented: “It’s brilliant that Amazon Fire tablets are now compatible with Sky Go in time for the great line up of TV this December.
Fixes to try
The following are a few methods that have helped many Sky Go users. You may not have to try them all; just work your way down the list until you find the one that works for you.
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Method 1: Close the Cisco VideoGuard Monitor process
Your Sky Go app may stop working because there’re issues with the Cisco VideoGuard Monitor process running in the background. You should try closing the process and see if this helps you fix your issue.
a) If you are on Windows:
- Press the Ctrl, Shift and Esc keys on your keyboard at the same time to open Task Manager.
- Right click the CiscoVideoGuardMonitor process and click End task/End Process.
b)If you’re using a Mac computer:
- On your desktop, click Go, then click Utilities.
- Double click Activity Monitor.
- Click CiscoVideoGuardMonitor, then click the quit button.
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Now check to see if your Sky Go app is working properly. Hopefully it is. But if not, you may need to try other fixes listed below.
Method 2: Temporarily disable your firewall
It is also possible that your Sky Go issue results from your firewall itself. To see if that’s the problem for you, temporarily disable your firewall and check if the problem persists. (Consult the documentation of your security software for instructions on disabling it.)
If this resolves your problem, contact the vendor of your security software and ask them for advice, or install a different security solution.
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*IMPORTANT: Be extra careful about what sites you visit, what emails you open and what files you download when your antivirus or firewall is disabled.
Method 3: Completely reinstall your Sky Go app
When the fixes about can’t help you fix your Sky Go issue, you should reinstall this app to see if this works for you. To reinstall the app, you should uninstall the program and delete the remaining folders as well. Here’s how you can do it.
a) If you’re using Windows
- Press the Windows logo key and R on your keyboard at the same time. Then type “control” and press Enter to open Control Panel.
- Under View by, click Large icons.
- Click Programs and Features.
- Right click Cisco VideoGuard Player and click Uninstall. Then follow the on-screen instructions to uninstall this program.
- Right click Sky Go and click Uninstall. Then follow the on-screen instructions to uninstall this program.
- Press the Windows logo key and R on your keyboard at the same time. Then type “appdata” and press Enter to open the AppData folder.
- Go to Local > Cisco and delete the VideoGuard folder.
- Go back to the AppData folder. Then go to LocalLow > Cisco and delete the VideoGuard folder.
- Go back to the AppData folder. Then go to Roaming and delete the Sky and Sky Go folders.
- Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.
b) If you’re on Mac
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- On your desktop, click Go and click Applications.
Remove the Sky Go app.
- Go back to your desktop, then click Go and click Go to Folder.
- Type “~/library” and click Go.
- Go to Cisco, then remove the VideoGuardPlayer folder.
- Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.
Hopefully, one of these fixes works for you! If you have any questions, leave us a comment below.
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You may also want to read…
Sky TV customers can now watch any of the festive TV schedule from Sky with their Amazon Fire tablets on Sky Go this December.
How To Get Sky Go On Amazon Fire Tablet
Luke Bradley-Jones, Sky’s Director of TV Products, commented: “It’s brilliant that Amazon Fire tablets are now compatible with Sky Go in time for the great line up of TV this December. There’s something for everyone to watch including Cinderella for princes and princesses, Geordie Shore for reality TV addicts and the World Darts Championship for those with a competitive spirit. And Sky Go is set to get even better in 2016, with more great content, and a series of exciting updates.”
Steve Rabuchin, Vice President, Amazon Appstore, said: “We’re focused on adding the highest quality selection to our Appstore, and Sky has one of the strongest content catalogues in the UK. The addition of Sky Go to our store provides our customers with easy access to Sky’s first-class exclusive TV, movies and sports programming. We’re delighted to welcome Sky to the Amazon ecosystem we look forward to working with the Sky team in future.”
Sky Go On Fire Tablets
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